FREE Shipping on orders over $50 within the Lower 48 States of the United States of America. Excludes HI, AK, and Puerto Rico. No international shipping at this time.
The Moto Store is not responsible for shipping delays caused by circumstances outside our control, including severe weather or carrier-related issues.
General Shipping Information
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Deliveries occur Monday–Friday. Cut off time for same day shipments are 12PM CST.
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Standard handling time is 0–1 business days, with typical transit times of 2–3 business days.
Hazardous Items
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Hazardous materials (such as oil or starter fluid) must ship via Ground Shipping only.
Backordered Items
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Orders containing backordered products will be held until all items are in stock and can ship together.
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Customers may request a split shipment: in‑stock items can be shipped immediately, with backordered items shipping once available.
- The Moto Store Team will contact you letting you know if an item you ordered is backordered.
Military Addresses
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The Moto Store ships to APO/FPO addresses via USPS only.
Our Info
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Storefront name: TheMotoStore.com
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Operated by: Noirvia LLC
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Address: 16506 Willingham Way
Houston, TX 77095 -
Phone: 800-301-6090
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Support email: support@themotostore.com
- Support hours + timezone:
Monday-Friday: 9:00 AM-5:00 CST
Saturday: 9:00 AM-3:00 PM CST
Sunday: Closed